SHIFT HANDOVER · MARINE PORTS & TERMINALS

Every shift starts with the full picture, not a reconstruction.

At handover, the outgoing supervisor knows which cranes are mid-repair, which parts are on order, and which deferrals need watching. The incoming shift finds out by walking the yard. Opsima captures terminal state and delivers the brief before the crew clocks in, on your existing Navis, SAP, and CMMS. Personalized software to run your terminal.

Runs on Navis, Mainsail, OPUSSAP PM, Maximo, AMOSSTS · RTG · RMG · RS · TT capturePay only after go-live

THE SHIFT CHANGE GAP

The incoming shift supervisor spends the first 30 minutes of every shift figuring out what's actually available. That's 30 minutes of decisions made on assumptions.

How the night actually went

06:00 Day shift superintendent clocks in. Night shift super is at the gate.
06:05 Gang planner asks for available crane count. Superintendent says: let me check.
06:12 Navis shows RTG-04 as Available. Night WhatsApp thread says it has been mid-repair since 02:30.
06:18 SAP PM has no work order open for the repair. Parts on order since 03:15, nothing in the system.
06:30 Gang planner allocates RTG-04 to Vessel Bay 3. Operator calls the shift super.
06:55 Planning re-runs with accurate crane count. Fifty-five minutes in. Vessel window already tightened.

What slips when the radio knows and SAP doesn't.

The off-system gap

Night-shift repairs, deferred maintenance, and parts-on-order events never reach SAP or Navis before the day shift starts. The incoming superintendent inherits a false picture of terminal availability and spends the first 30 minutes correcting it.

Up to 40-60% of shift events filled in from memory, hours later

Slot planning runs blind

Navis shows the RTG or STS as Available because the status was never updated during the night repair. The gang planner allocates the next move to it. The correction arrives via radio call, not via TOS.

Yard delay cascades until status is corrected manually

PM drifts into corrective

Deferred maintenance from one shift accumulates without a CMMS record. When the PM plan does not know a service was deferred three shifts ago, it schedules the next PM against stale data and the crane fails before the next planned maintenance window.

Deferred items compound silently, corrective rates follow

From radio call to live in your system, without a 14-month IT project.

1
Listen

Connect to the channels your terminal already runs on.

We integrate with the systems your terminal already runs. CMMS (SAP PM, Maximo, AMOS, MainPac), your TOS (Navis N4, Mainsail, OPUS Terminal), WhatsApp Business, Teams, and your radio transcript source. Nothing for operators, mechanics, or supervisors to install. Nothing in the handover routine changes.

CMMS work-order and status read/write (SAP PM, Maximo, AMOS, MainPac)
TOS unit-status update (Navis N4, Mainsail, OPUS Terminal)
WhatsApp Business, Teams, Slack, SMS ingest
Radio transcription API
Phase output
LISTEN · DELIVERABLE
CMMS work-order and status read/write (SAP PM, Maximo, AMOS, MainPac)
LISTEN · ARTIFACT
TOS unit-status update (Navis N4, Mainsail, OPUS Terminal)
2
Spec

A working session with the people who run the terminal.

Your shift superintendent, gang planner, and IT walk us through one real handover. We capture what the incoming supervisor needs: crane states, in-progress repairs, parts on order, deferred maintenance, and the Navis and SAP fields that need to reflect reality before the day shift starts. The workflow is sketched in their words, then turned into a structured spec and a mockup you can read before any code is written.

Structured working session, no IT ticket required
Spec + mockup written from your terminal's own language
Handover data model, escalation rules, and SAP + Navis field map captured
Phase output
SPEC · DELIVERABLE
Structured working session, no IT ticket required
SPEC · ARTIFACT
Spec + mockup written from your terminal's own language
3
Build

Real code, in staging, on your data.

The handover workflow is built end to end in a staging environment connected to your real systems. Ingest, classification, SAP write, Navis status update, and shift brief generation. Your IT reads the codebase, the integrations, and the risk report before anything touches production. No black box.

Real code, any language, no complexity ceiling
Staging connected to your real SAP and TOS
Codebase, risk report, and rollback handed to IT to review
Phase output
BUILD · DELIVERABLE
Real code, any language, no complexity ceiling
BUILD · ARTIFACT
Staging connected to your real SAP and TOS
4
Go-live

IT deploys. We run it with you on real shifts.

IT promotes the workflow to production. We run it with you on real shifts until it produces what we agreed on: captures the terminal handover state, updates SAP and Navis, and delivers the shift brief before the superintendent clocks in. You pay only after it goes live and the handover brief on real shifts matches the spec.

One-click production deploy, one-click rollback
Run-with-you period on real shifts
Payment after the workflow produces the agreed outcome
Phase output
GO-LIVE · DELIVERABLE
One-click production deploy, one-click rollback
GO-LIVE · ARTIFACT
Run-with-you period on real shifts

Shift handover, on your existing TOS and CMMS.

Without Opsima
  • Night-shift verbal debrief is 5 minutes and already walking out the door
  • Navis shows cranes as Available that have been in repair since 02:00
  • SAP PM has no open work orders for active overnight repairs
  • Gang planner allocates to unavailable cranes, corrections by radio call
  • Incoming superintendent spends 30 minutes reconstructing actual fleet state
  • Deferred maintenance and parts-on-order not visible in the system
With Opsima
  • Structured terminal brief delivered before incoming superintendent clocks in
  • Open repairs, deferred items, and parts-on-order captured from WhatsApp and radio
  • SAP PM updated with correct timestamps and work-order status before shift start
  • Navis unit status reflects actual crane state before gang planning re-runs
  • Incoming superintendent starts with the full picture, zero yard walk required
  • Deferred maintenance tracked in SAP with reason and deferral timestamp
+5%
Fleet availability
14×
Status changes captured
0
Unverified crane counts at shift start

Numbers we have actually measured.

PNCT
+15 hrs
Extra MTBF per straddle carrier per month, post-deployment
PNCT · container terminal field deployment
PNCT
14×
Increase in equipment status changes captured per month
~1,000 to ~14,000 per month · PNCT field deployment
PNCT
+5%
Fleet availability uplift after the workflow went live
PNCT · fleet of straddle carriers and STS cranes
PNCT
~15%
Fewer breakdowns on the maintained fleet, post-deployment
PNCT · reliability uplift on monitored units

Before, and after.

It wasn't like we had to spend a lot of time educating you on our industry.

C
Charlie Ferlisi
Director of Engineering & Equipment Services, PNCT

The incoming shift supervisor spends the first 30 minutes of every shift figuring out what's actually available. That's 30 minutes of decisions made on assumptions.

C
COO
Container Terminal

One person tells me 90 tractors are ready. Another says 100. I'm making gang allocations on a number nobody can verify in real time.

T
Terminal Operations Manager
Container Terminal
Working session

Your operation.
Your real data.
Software built for it.

Tell us one process you have given up on fixing. We build it on your actual systems and run it with you. You pay only after it goes live.

On your existing stack
Live in weeks, not quarters
Pay only after go-live
Built and run for you