FLEET UTILIZATION
Utilization by class, branch, and contract status
Dollar and time utilization for every asset class, updated continuously. Revenue managers see idle fleet before the month-end report tells them.
HEAVY EQUIPMENT RENTAL
Personalized software to run your rental operation.
Production-grade ops software, built to fit on top of Point of Rental, IntelliRentals, SAP, or whichever rental management system you already run. We build it. We deploy it. You pay only after it goes live.
- Built to fit your branch
- Live in weeks, not quarters
- Pay only when it works
THE STATE OF RENTAL FLEET DATA
Every breakdown left in WhatsApp is revenue running silently.
Across rental operations and the heavy industries you serve, the gap between what dispatch knows and what the workshop is actually working on costs every hour it stays unclosed.
$25K/hr
average cost of unplanned equipment downtime per hour across industrial maintenance
57%
of facilities still rely on run-to-failure maintenance to manage their assets
$125K/hr
median unplanned downtime cost across 11 heavy-asset industries that rental fleets serve
Source: MaintainX 2024 State of Industrial Maintenance Report (n=1,165) / IoT Analytics Predictive Maintenance Market 2023
WHAT CHANGES IN YOUR FLEET
What changes in your rental operation, week one.
Each capability runs on top of your existing fleet management and ERP. Nothing rip-and-replace. Nothing your branch staff have to learn from scratch.
CONTRACT STATUS
On-rent, off-rent, and overdue returns in one view
Every contract shows machine, customer, site, return date, and days remaining. Branch managers catch overdue returns the day they happen.
REPAIR PIPELINE
Workshop queue from inspection to rent-ready
Returned units flow through inspection, repair, wash, and certification stages. Service managers see exactly where each machine is stuck.
FLEET UPTIME
MTTR per asset class, across every branch
Captured from field and workshop communication, not paper job cards. Your ERP gets the structured record with real timestamps and parts used.
BRANCH HANDOVER
Every morning starts with the fleet picture, not a phone chain
Incoming branch manager opens a dashboard: machines on rent, units in workshop, pending deliveries, and overdue returns. No 30-minute status call.
MULTI-OEM FLEET
Built for Cat, JCB, Bobcat, Manitou, and mixed fleets
Asset names from any OEM, across multiple branches and depots, mapped to your master register automatically.
WHERE RENTAL OPERATIONS LOSE GROUND
Three breakdowns that compound every day.
The Dispatch Readiness Gap
A 50-tonne excavator is booked for a site mobilization. Between the booking and the dispatch, a hydraulic fault was flagged by a field tech on WhatsApp and the repair is still pending. The operations coordinator doesn't know until the truck arrives to collect.
"We put an excavator on a truck to a site two hours away that had an open service note from two days prior. The tech messaged it, but nobody connected that message to the dispatch board."
Rental Operations Manager
The Return Inspection Grey Zone
When a machine comes back from long-term hire, the condition assessment happens on the yard. The technician notes damage or faults on a paper form or a WhatsApp message. Three days later, maintenance is still pending and the machine has already been re-booked.
"We've had machines re-dispatched with faults noted on return that were never actioned. The fault existed as a WhatsApp message, not in the system."
Fleet Maintenance Manager
The Mobile Technician Blackout
Field technicians attending breakdowns on customer sites communicate status and ETA by phone. The workshop coordinator has a phone pressed to their ear all morning. There is no single view of which tech is where, what they've found, and what parts they need.
"I'm running three breakdown calls simultaneously on my phone, all different machines, all different customers. There's no board. There's no system. It's all in my head."
Workshop Coordinator
WHAT OPSIMA SHOWS OPERATIONS
A live equipment status board built from field communication.
Every status update sent over WhatsApp, radio, or email becomes a tile on this board. Operations knows what is available right now: not what was available an hour ago.
Fleet Status Overview
LIVE
Available: 0
In Maintenance: 0
Breakdown: 0
Reserved: 0
EX-22T
Excavator 22T
Available
EX-35T
Excavator 35T
In Maintenance
EX-50T
Excavator 50T
Breakdown
TB-25
Telescopic Boom 25m
Available
TB-40
Telescopic Boom 40m
Available
CR-50T
Crane 50T
Reserved
CR-80T
Crane 80T
Available
BD-D9
Bulldozer D9
Breakdown
BD-D6
Bulldozer D6
Available
SL-01
Skid Steer
In Maintenance
SL-02
Skid Steer
Available
CP-375
Compressor 375 CFM
Available
CP-750
Compressor 750 CFM
In Maintenance
GN-200
Generator 200kVA
Available
GN-500
Generator 500kVA
Reserved
GR-01
Rough Terrain Forklift
Available
GR-02
Rough Terrain Forklift
Breakdown
VR-01
Vibratory Roller
Available
MT-01
Mini Excavator
Available
MT-02
Mini Excavator
In Maintenance
FROM RADIO CALL TO WORK ORDER
The repair gets reported. The record writes itself.
Field communication flows through Opsima and becomes a structured work order automatically. No forms. No data entry. No end-of-shift catch-up.
Field Workshop
Field Tech
EX-50T: hydraulic cylinder failure on boom, Smithfield site
09:14
Workshop
Customer quote required before repair. Sourcing parts locally.
09:16
Field Tech
Parts sourced, ETA 3 hrs. Customer approved quote.
09:44
Field Tech
Repair complete, machine back to customer
13:02
Asset EX-50T
Fault type Hydraulic cylinder failure
Location Smithfield site
Technician Field Tech
Parts used Hydraulic cylinder
Fault reported 09:14
Resolved 13:02
Work Order Record Created
Asset EX-50T
Fault type Hydraulic cylinder failure
Location Smithfield site
Technician Field Tech
Parts used Hydraulic cylinder
Fault reported 09:14
Resolved 13:02
Synced to CMMS
PAIN TO OUTCOME
What changes when operations and workshop share one source of truth.
Machine dispatched with an unresolved service note from a WhatsApp message
Open service notes visible on fleet status board; dispatch flagged until cleared
Return inspection faults sit as paper notes. Machine gets re-booked with pending fault
Return inspection captured from technician's WhatsApp; fault logged against asset immediately
Workshop coordinator manages 3 simultaneous breakdown calls by phone
All active field breakdowns visible on one board: tech, location, fault, parts status
Hire rate charged against equipment that is actually in the workshop
Availability status drives hire eligibility in rental management system
Fleet utilization compiled monthly from hire contracts only
Actual productive hours and downtime tracked from field communication in real time
MTTR per machine class unknown. Benchmarking impossible
MTTR calculated per asset and asset class continuously from repair communication
THE WORKSHOP COORDINATOR'S MORNING
Three breakdown calls. No board. No system. All of it in one person's head.
The workshop coordinator is the single point of failure. Opsima gives them one screen with every active breakdown, every parts request, and every repair in progress.
Without Opsima
09:00
EX-50T
?
BD-D9
?
GR-02
?
EX-35T
In Maintenance
CP-750
?
MT-02
?
SL-01
?
GN-500
Reserved
EX-50T call came in from Smithfield, BD-D9 might be down at Merrylands, GR-02 had a message last night. Still checking.
Handover complete: 30+ minutes
With Opsima
09:00
EX-50T
Breakdown
BD-D9
Breakdown
GR-02
Breakdown
EX-35T
In Maintenance
CP-750
In Maintenance
MT-02
In Maintenance
SL-01
In Maintenance
GN-500
Reserved
3 active field breakdowns
4 units in workshop
Parts on order: EX-50T cylinder (ETA 13:00), BD-D9 track adjuster (ETA tomorrow)
Handover complete: 2 minutes
BUILT FOR RENTAL TECHNOLOGY STACKS
Overlays your existing rental management system. Live in 3 days.
Opsima does not replace Point of Rental, IntelliRentals, or SAP. It captures unstructured technician communication and feeds structured records back in.
Integrates with Point of Rental, IntelliRentals, SAP, Maximo
Fleet status drives hire eligibility. No machine dispatches with an open fault.
No new app for field technicians
They WhatsApp the workshop as they always have. Opsima reads the output.
Works for mixed OEM fleets: Caterpillar, Komatsu, JCB, Liebherr, Atlas Copco
All equipment recognized automatically regardless of manufacturer.
Live in 3 days
No hardware. Connect to existing communication channels and see structured fleet data within 72 hours.
FAQ
Questions from operations and maintenance teams
Can Opsima track equipment on long-term hire at customer sites?
Yes. Equipment on customer sites is tracked from field technician communication. Status updates from site visits are captured and reflected on the fleet board.
How does it handle situations where the customer's team performs basic maintenance?
Customer-performed maintenance can be captured if communicated through connected channels. Otherwise, Opsima tracks what your own technicians report.
Does it work for mixed fleets from multiple OEMs?
Yes. All major OEMs are supported. Equipment naming variations and model numbers are recognized automatically.
Can it track machine hours for service interval management?
Yes. Running hours reported in field communication trigger meter-based PM schedules. No manual hour entry required.
How does it handle hire contracts that span multiple depots?
Equipment is tracked by asset ID across all depots. When a machine moves between locations, its status history follows.
Ready to ship
Personalized ops software for your rental branch. Live in weeks, paid for when it works.
Book a working session with our solution team. We map the branch, the integrations, and the timeline before anything else.
SSO Isolated environments Audit trails Dev → Review → Prod