TURNAROUND TIMING
Every stand shows time to push, not just gate status
Pushback, fueling, catering, cleaning, and boarding mapped to a single turnaround bar per flight. Delays surface the moment a service runs over its window.
AIRPORTS AND GROUND SUPPORT EQUIPMENT
Personalized software to run your ground operation.
Production-grade ops software, built to fit on top of INFORM GroundStar, AMOS, SAP PM, or whichever resource and M&E system you already run. We build it. We deploy it. You pay only after it goes live.
- Built to fit your ramp
- Live in weeks, not quarters
- Pay only when it works
THE STATE OF GROUND OPERATIONS
Ground ops is still the biggest unsolved problem on the apron.
Across the global aviation industry, ground damage, loading errors, and ramp-handling delays remain the largest controllable risks in every turnaround.
29,000+
aircraft ground damage events reported in 2025, the leading operational and financial risk in turnaround operations
38,000
aircraft loading errors reported in 2025; airlines using digital load control and reconciliation cut loading errors by more than 90%
4.3 min
average airline-related delay per flight in 2024 (ramp handling, boarding, staffing) - the second-largest delay driver across the European network
Sources: IATA Press Release, 38th Ground Handling Conference, May 2026 (iata.org); EUROCONTROL CODA Annual Digest 2024, July 2025 (eurocontrol.int).
WHAT CHANGES ON YOUR RAMP
What changes in your ground operation, week one.
Each capability runs on top of your existing ramp systems. Nothing rip-and-replace. Nothing your ramp agents have to learn from scratch.
GSE FLEET
Live status for every tug, belt loader, and GPU on the apron
Ramp controllers see which units are available, which are en route, and which are down. Allocation decisions happen in seconds, not radio calls.
GATE ALLOCATION
Gate and stand assignments synced to real arrivals
When an inbound goes early or late, stand assignments update automatically. Ground crews get the revised plan before the aircraft enters the apron.
GSE UPTIME
Catch breakdowns before they delay a push
Every tug, loader, and deicing truck reports status continuously. Maintenance sees MTTR per unit class. Ops sees available count per stand zone.
CREW HANDOVER
Incoming ramp lead gets the full picture in 2 minutes
Active delays, grounded GSE, deferred maintenance, and weather holds. All live, all current. No 30-minute radio reconstruction at shift change.
MULTI-OEM FLEET
Built for TLD, Mulag, JBT, and mixed GSE fleets
Asset names from any OEM, across multiple terminals and ramp zones, mapped to your master register automatically.
WHERE GROUND OPERATIONS LOSE GROUND
Three breakdowns that compound every turnaround.
The Gate Readiness Problem
Turnaround coordinators allocate GSE to gates based on availability boards that update on phone calls. A GPU goes offline between the board update and the push. The crew arrives at the gate to an unavailable unit.
"I had a widebody push delayed 22 minutes because the GPU on Gate 14 was tagged out at 08:10 and nobody updated the coordinator until 08:34."
Ground Operations Manager
The Overnight Maintenance Gap
Night shifts complete maintenance on tugs, belt loaders, and de-ice units. Whether those items are released to available before 04:30 depends on whether the night supervisor remembers to call it in.
"We start the early morning bank with five pieces of GSE listed as available that are actually still on chargers in the hangar. We find out when the agents go to collect them."
GSE Manager
The De-Ice Queue Collapse
During winter operations, de-ice units communicate status on a shared radio frequency. When a unit goes down, the information exists nowhere except in the operator's transmission and the coordinator's memory.
"One de-ice unit went down on the remote stand and I didn't know for 34 minutes. In that window I'd already dispatched three aircraft to that pad."
Turnaround Coordinator
WHAT OPSIMA SHOWS OPERATIONS
A live equipment status board built from field communication.
Every status update sent over WhatsApp, radio, or email becomes a tile on this board. Operations knows what is available right now: not what was available an hour ago.
Ramp Operations Overview
LIVE
Available: 0
In Maintenance: 0
Breakdown: 0
Reserved: 0
TUG-01
Aircraft Tug
Available
TUG-02
Aircraft Tug
Available
TUG-03
Aircraft Tug
In Maintenance
TUG-04
Aircraft Tug
Breakdown
GPU-01
Ground Power Unit
Available
GPU-02
Ground Power Unit
Available
GPU-03
Ground Power Unit
Reserved
GPU-04
Ground Power Unit
Breakdown
BL-01
Belt Loader
Available
BL-02
Belt Loader
In Maintenance
BL-03
Belt Loader
Available
CS-01
Catering Stair
Available
CS-02
Catering Stair
Reserved
DI-01
De-Ice Unit
Available
DI-02
De-Ice Unit
Breakdown
FT-01
Fuel Truck
Available
FT-02
Fuel Truck
In Maintenance
BT-01
Baggage Tractor
Available
BT-02
Baggage Tractor
Available
BT-03
Baggage Tractor
Reserved
FROM RADIO CALL TO WORK ORDER
The repair gets reported. The record writes itself.
Field communication flows through Opsima and becomes a structured work order automatically. No forms. No data entry. No end-of-shift catch-up.
Ramp Maintenance
Operator
GPU-04 at Gate 22 tripping on load, possible inverter fault
08:10
Coordinator
Copy, dispatching electrician
08:12
Electrician
On site, confirming inverter failure, have spare unit on van
08:29
Electrician
GPU-04 back online, gate cleared
08:47
Asset GPU-04
Fault type Inverter failure
Location Gate 22
Technician Electrician
Parts used Spare inverter unit
Fault reported 08:10
Resolved 08:47
Work Order Record Created
Asset GPU-04
Fault type Inverter failure
Location Gate 22
Technician Electrician
Parts used Spare inverter unit
Fault reported 08:10
Resolved 08:47
Synced to CMMS
PAIN TO OUTCOME
What changes when operations and maintenance share one source of truth.
Coordinator allocates GSE from last phone-call update, 30+ min stale
Every status update from the ramp is visible centrally in real time
GPU goes offline before push. Coordinator finds out at the gate
Breakdown visible to turnaround planning the moment the operator radios it
Night maintenance sign-off depends on supervisor calling it in
All GSE released from overnight maintenance appears as Available the moment the tech confirms it
De-ice unit down on remote stand. 34-minute gap
De-ice fleet breakdown visible to dispatch within seconds of radio report
GSE maintenance history behind in Ultramain by 4-12 hours
Work records structured from technician communication with timestamps at point of event
GSE utilization reports compiled manually from radio logs
Utilization, uptime, and MTTR generated automatically from captured communication
THE TURNAROUND COORDINATOR'S PROBLEM
Every gap between a broken GSE unit and the coordinator's knowledge is a gate delay waiting to happen.
The turnaround plan is only as good as the equipment data behind it. When GSE status is stale, the plan falls apart at the gate.
Without Opsima
04:30
TUG-01
?
GPU-01
Available
GPU-04
?
BL-01
?
DI-01
Available
DI-02
?
FT-01
?
BT-01
?
GPU-04 tagged last night. Check with night super before allocating G22. De-ice 02 may have been written up.
Handover complete: 28 minutes
With Opsima
04:08
TUG-01
In Maintenance
GPU-01
Available
GPU-04
Breakdown
BL-01
Available
DI-01
Available
DI-02
Breakdown
FT-01
Available
BT-01
Available
2 active breakdowns (GPU-04, DI-02)
TUG-03 released from maintenance 03:44
1 item deferred from night shift
Handover complete: 2 minutes
BUILT FOR GROUND OPERATIONS TECHNOLOGY STACKS
Overlays your existing GSE management systems. Live in 3 days.
Opsima does not replace Ultramain, AMOS, or your existing systems. It captures unstructured ramp communication and feeds structured records back in.
Integrates with Ultramain, AMOS, SAP PM, SITA Ground Systems
Equipment status and maintenance records flow into your existing GSE management platforms. No migration.
No new tools or apps for ramp staff or technicians
They communicate by radio as normal. Opsima reads the output. No behavior change.
Handles mixed GSE fleets from Tronair, TLD, Mallaghan, Charlatte
Multi-OEM equipment is recognized automatically. No manual configuration per unit.
Live in 3 days
No hardware. No on-site installation. Connect to existing communication channels and see structured GSE data within 72 hours.
FAQ
Questions from operations and maintenance teams
Does Opsima integrate with our flight information display system?
Opsima focuses on equipment status and maintenance visibility. It does not replace FIDS but can feed GSE availability data into turnaround planning systems that reference flight schedules.
How does it handle equipment shared between airlines at the same gate?
Opsima tracks equipment by asset ID regardless of which airline or handler is using it. Shared pool equipment is visible on the same board as dedicated fleet.
We have contractor GSE mixed with airline-owned equipment, can it handle both?
Yes. All equipment is tracked equally. Ownership and operator attribution is maintained in reporting while the live status board shows one unified view.
How does it work during high-tempo winter de-icing operations?
Opsima monitors radio and messaging channels continuously. During de-icing peaks, every status update from de-ice operators is captured in real time and reflected on the fleet board.
What does implementation look like at a 24/7 major hub?
No maintenance window required. Opsima connects to existing communication channels around live operations. First structured data is visible within 72 hours.
Ready to ship
Personalized ops software for your ramp. Live in weeks, paid for when it works.
Book a working session with our solution team. We map the bank, the integrations, and the timeline before anything else.
SSO Isolated environments Audit trails Dev → Review → Prod