When an STS, RTG, or straddle carrier completes a PM or goes down mid-shift, the status lives on a radio channel and a WhatsApp thread for hours before SAP knows. We capture it the moment it happens, on your existing CMMS and TOS, and run the workflow until the maintenance record is real. Personalized software to run your terminal.
THE MAINTENANCE RECORD THAT RUNS A SHIFT BEHIND
I can tell you what the SAP report says. I cannot tell you what the fleet looks like right now. Those are two different things.
How the night actually went
Where the work goes
Every PM completion and breakdown that does not reach SAP and Navis in real time becomes a hole in the data the terminal runs on. MTBF, fleet availability, and PM scheduling are computed on records filled in hours later, from memory.
Up to 40-60% of shift events filled in from memoryPM only works on schedule. When completions log late and breakdowns are missed, the plan drifts and deferred work slips into the next crane failure. You pay corrective rates on equipment you should have maintained on time.
Corrective costs run several times planned maintenanceNavis or your TOS still shows equipment under repair as Available. Gang planners dispatch the next move to it. The planner handles exceptions by hand, without knowing the equipment is the exception.
Cascading yard delay until status is corrected manuallyHow we build it with you
We integrate with the systems your terminal already runs. CMMS (SAP PM, Maximo, AMOS, MainPac), your TOS (Navis N4, Mainsail, OPUS Terminal), WhatsApp Business, Teams, and your radio transcript source. Nothing for operators or mechanics to install. Nothing in their workflow changes.
Your maintenance lead, gang planner, and IT walk us through one real PM cycle and one crane breakdown. We capture equipment classes (STS, RTG, SC, RS, TT), PM task types, severity rules, and the SAP and Navis fields you need populated. The workflow is written in their words, then turned into a structured spec and a mockup you can read before any code is written.
The workflow is built end to end in a staging environment connected to your real systems. PM completion ingest, breakdown capture, SAP work order write, Navis status update, parts logging, and M&R dispatch. Your IT reads the codebase, the integrations, and the risk report before anything touches production. No black box.
IT promotes the workflow to production. We run it with you on real shifts until it produces what we agreed on: PM completions captured with real timestamps, breakdowns logged and dispatched in real time, Navis updated within sixty seconds. You pay only after it goes live and the maintenance record matches the spec.
Before & After
From the field
The conversations we hear
It wasn't like we had to spend a lot of time educating you on our industry.
One person tells me 90 tractors are ready. Another says 100. I'm making gang allocations on a number nobody can verify in real time.
The incoming shift supervisor spends the first 30 minutes of every shift figuring out what's actually available. That's 30 minutes of decisions made on assumptions.
Tell us one process you have given up on fixing. We build it on your actual systems and run it with you. You pay only after it goes live.