Your CMMS is 3-5 hours behind reality. Breakdowns get logged from memory, PM tasks close without evidence, and the KPIs you run meetings on are built on records filled in at shift end. We capture the maintenance reality the moment it happens, on your existing SAP PM, Maximo, or HxGN EAM. Personalized software to run your operations.
THE SHIFT THAT NEVER REACHES THE SYSTEM
My CMMS says 85% PM compliance. My gut says 60%. The records are filled in at the end of the shift, from memory.
How the night actually went
Where the work goes
Every PM completion, breakdown, and parts pull that does not reach the CMMS in real time becomes a hole in the data you run on. Compliance rates, MTBF, and backlog are all computed on records filled in hours later, from memory.
Late-logged events corrupt every KPI downstreamPM only works on schedule. When completions log hours late and breakdowns are missed, the plan drifts behind and deferred work slips into the next failure. You pay corrective rates on equipment you should have maintained on time.
Corrective costs run several times planned maintenanceYour ops system shows equipment as Available when it is under repair. Dispatch allocates the next job to a unit that is not moving. The planner resolves exceptions by hand without knowing the true fleet state.
Cascading production delay until status is corrected manuallyHow we build it with you
We integrate with the systems you already run. CMMS (SAP PM, Maximo, HxGN EAM, or your own), your ops system, WhatsApp, Teams, and your radio transcript source. Nothing for technicians or supervisors to install. Nothing in their workflow changes. The system reads what they already say.
Your maintenance lead, planner, and IT walk us through one real breakdown and one PM cycle. We capture equipment classes, severity rules, parts tracking, and the CMMS fields you need populated. The workflow is written in their words, then turned into a structured spec and a mockup you can read before any code is written.
The workflow is built end to end in a staging environment connected to your real systems. Ingest from radio and WhatsApp, PM completion capture with evidence, parts pull logging, CMMS write, and ops status update. Your IT reads the codebase, the integrations, and the risk report before anything touches production. No black box.
IT promotes the workflow to production. We run it with you on real shifts until it produces what we agreed on: PM completions captured with real timestamps, breakdowns logged the moment they happen, parts usage tracked in real time. You pay only after it goes live and the record matches the spec.
Before & After
From the field
The conversations we hear
It was very difficult to get the real operational picture.
No one needs to feed the system. It feeds itself.
We lose the first 45 minutes of every shift to equipment verification. In remote ops, that's two production cycles gone.
Tell us one process you have given up on fixing. We build it on your actual systems and run it with you. You pay only after it goes live.