Belt loaders, tugs, and GPUs move between stands dozens of times per shift. Your CMMS says available. Your ramp supervisors know three of the four requested units are committed or under repair. We capture real GSE state from radio and ramp comms, and write it back to your CMMS and ops system. Personalized software to run your ground operations.
THE MISSING UNIT
The system says four belt loaders are available for that stand. The ramp super knows two are already out and one is in the shop. By the time we find a fourth, the flight is delayed.
How the night actually went
Where the work goes
GSE changes state on the ramp every few minutes. The radio knows. The CMMS finds out at shift end, if at all. Every availability figure the ramp coordinator uses is built on data that is already wrong when the turn schedule runs.
Pool availability figures computed on data hours out of dateYour ops system shows GSE as Available that is unserviceable, committed to another stand, or missing from the yard. The ramp coordinator dispatches to it, then handles the exception over the radio while the flight waits.
Turn delays driven by status lag, not equipment shortageGSE operating hours filled in from estimates cause PM intervals to drift. Units hit corrective faults on the ramp during active turns. You pay breakdown call-out rates on equipment that was overdue for a scheduled service.
Corrective costs run several times planned maintenanceHow we build it with you
We integrate with the systems your ground operations already run. CMMS (SAP PM, Maximo, HxGN EAM, or your own), your ops system, WhatsApp, Teams, radio transcript, and your existing GPS and RFID feeds. Nothing for ramp agents or mechanics to install. The ramp keeps working exactly as it does today.
Your GSE manager, ramp supervisor, and IT walk us through one real turn. We capture equipment classes (belt loaders, tugs, GPUs, steps, buses, de-icers), state-transition rules, the ops fields that need to stay current, and how dispatch reacts when availability changes. The workflow is sketched in their words, then turned into a structured spec and a mockup you can read before any code is written.
The GSE tracking workflow is built end to end in a staging environment connected to your real systems. Ingest from radio, WhatsApp, GPS, and RFID, state classification, CMMS write, and ops pool-count update. Your IT reads the codebase, the integrations, and the risk report before anything touches production. No black box.
IT promotes the workflow to production. We run it with you on real turns until the pool count in your ops system matches what the ramp coordinator sees on the ground. You pay only after it goes live and the availability numbers on real turns match the spec.
Before & After
From the field
The conversations we hear
The system says four belt loaders are available. The ramp supervisor knows two are already out and one is in the shop. By the time we find a fourth, the flight is delayed.
We found 45 minutes of lost productivity per day that we didn't even know existed. The system captures everything from WhatsApp without changing how our crews work.
Tell us one process you have given up on fixing. We build it on your actual systems and run it with you. You pay only after it goes live.