When an STS, RTG, or reach stacker stops mid-shift, the status lives on a radio channel and a WhatsApp thread for hours before Navis and your CMMS know. We capture it the moment it happens, on your existing TOS and SAP, and run the response with you. Personalized software to run your terminal, built and run for you.
THE VESSEL WINDOW
A crane goes down mid-vessel and only the repair crew knows what is happening. I find out when it comes back online.
How the night actually went
Where the work goes
Every breakdown that does not reach SAP and Navis in real time becomes a hole in the data the terminal runs on. MTBF, fleet availability, and PM scheduling are computed on records filled in hours later, from memory.
Up to 40-60% of shift events filled in from memoryNavis or your TOS still shows the broken crane as Available. The gang planner dispatches the next move to it. The planner handles exceptions by hand, without knowing that the crane is the exception.
Cascading yard delay until status is corrected manuallyPM only works on time. When breakdowns log hours late, the PM plan drifts behind schedule and deferred work slips into the next breakdown. You pay corrective rates on cranes you should have maintained.
Corrective costs run several times planned maintenanceHow we build it with you
We integrate with the systems your terminal already runs. CMMS (SAP PM, Maximo, AMOS, MainPac), your TOS (Navis N4, Mainsail, OPUS Terminal), WhatsApp Business, Teams, and your radio transcript source. Nothing for operators or mechanics to install. Nothing in their workflow changes.
Your maintenance lead, gang planner, and IT walk us through one real crane breakdown. We capture equipment classes (STS, RTG, RMG, RS, TT), severity rules, escalation paths, and the SAP and Navis fields you need populated. The workflow is sketched in their words, then turned into a structured spec and a mockup you can read before any code is written.
The workflow is built end to end in a staging environment connected to your real systems. Ingest, classification, SAP write, Navis status, dispatch logic. Your IT reads the codebase, the integrations, and the risk report before anything touches production. No black box.
IT promotes the workflow to production. We run it with you on real shifts until it produces what we agreed on: captures the breakdowns, opens the SAP work orders, updates Navis, and dispatches the M&R team. You pay only after it goes live and the response time on real shifts matches the spec.
Before & After
From the field
The conversations we hear
It wasn't like we had to spend a lot of time educating you on our industry.
One person tells me 90 tractors are ready. Another says 100. I'm making gang allocations on a number nobody can verify in real time.
The incoming shift supervisor spends the first 30 minutes of every shift figuring out what's actually available. That's 30 minutes of decisions made on assumptions.
Tell us one process you have given up on fixing. We build it on your actual systems and run it with you. You pay only after it goes live.