When a machine stops, the status lives on a radio channel and a WhatsApp thread for hours before your CMMS knows. We capture it the moment it happens, on your existing SAP PM, Maximo, or HxGN EAM, and run the response with you until it works on real shifts. Personalized software to run your operations, built and run for you.
THE OFF-SYSTEM HOURS
By the time the work order is open, the breakdown is hours old. The KPIs on my dashboard are fiction.
How the night actually went
Where the work goes
Every breakdown that doesn't reach the CMMS in real time becomes a hole in the data you run on. MTBF, availability, and PM scheduling are all computed on records filled in hours later, from memory.
Late-logged events corrupt every KPI downstreamYour ops system still shows the broken unit as Available. Dispatch sends the next job to it. The planner handles exceptions by hand, without knowing the unit is the exception.
Cascading delay until status is corrected manuallyPM only works on time. When breakdowns log hours late, the plan drifts behind schedule and deferred work slips into the next breakdown. You pay corrective rates on units you should have maintained.
Corrective costs run several times planned maintenanceHow we build it with you
We integrate with the systems you already run. CMMS (SAP PM, Maximo, HxGN EAM, or your own), your ops system, WhatsApp, Teams, and your radio transcript source. Nothing for operators or mechanics to install. Nothing in their workflow changes.
Your maintenance lead, ops planner, and IT walk us through one real breakdown. We capture equipment classes, severity rules, escalation paths, and the CMMS fields you need populated. The workflow is sketched in their words, then turned into a structured spec and a mockup you can read before any code is written.
The workflow is built end to end in a staging environment connected to your real systems. Ingest, classification, CMMS write, ops status, dispatch logic. Your IT reads the codebase, the integrations, and the risk report before anything touches production. No black box.
IT promotes the workflow to production. We run it with you on real shifts until it produces what we agreed on: captures the breakdowns, opens the work orders, updates the ops system, and dispatches the crews. You pay only after it goes live and the response time on real shifts matches the spec.
Before & After
From the field
The conversations we hear
Events happen right now, but documentation and handling happen at completely different speeds.
We found 45 minutes of lost productivity per day that we didn't even know existed. The AI captures everything from WhatsApp without changing how our crews work.
Opsima eliminated the disconnect between our maintenance and operations teams. We went from Excel chaos to real-time clarity in weeks. The availability increase paid for itself in the first quarter.
Tell us one process you have given up on fixing. We build it on your actual systems and run it with you. You pay only after it goes live.